Frequently Asked Questions
GENERAL FAQS
What do I need to wear?
Wear comfortable clothing that you can move in. It doesn’t need to be anything specific. For hygiene and safety you will need some grip socks. These can be purchased from the studio or you can buy your own.
Where can I park?
There is plenty of free parking around the studio. There are no parking restrictions. As well as parking on Peregrine Road itself the closest roads to the studio are Nursery Road, Laytons Lane, Evelyn Crescent and Stratton Road.
How long is the class?
All classes are 50 minutes. Please allow between five and ten minutes before your class to arrive and get your grip socks on!
How many people are in the class?
There is a maximum of six people per class.
What do I do if I am having trouble with the website?
Get in touch and we will help you resolve any issues you are having.
FAQS FOR MEMBERSHIP
What happens if I can’t make my Membership class?
We all have times when we have a cold or are feeling unwell. We have factored this into the cost of your membership already which is significantly less than the drop-in rate. We also give you the flexibility to change your class via the booking system.
How do I change my class?
You can change your regular class booking via the booking system. Here is a short how to video:
How is my monthly membership cost calculated?
Your membership is based upon you receiving classes 49 weeks of the year. Check our times page or pricing page for holiday dates. Generally speaking we will close for two weeks at Christmas and one week at Easter.
How do I sign up for membership?
You can use the links below to set up a direct debit:
How do I cancel my membership?
Just simply cancel your direct debit via your bank. This can be done at any time. If for example your payment for the month has already been paid then you should use up your classes until the end of the month when your membership ends.
FAQS FOR DROP IN CLASSES
What happens if I can’t make my Drop In class?
The booking system will allow you to move your reservation to another class up to 24 hours before. If you cancel within 24 hours you will still be charged.
Refunds
There are no refunds on drop in classes.